Frequently Asked Questions
Everything you need to know about stepping into style with Fuel Shoes.
How do I know which shoe size to order?
We provide a detailed size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn shoes in their original packaging. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new kicks sooner.
Are Fuel Shoes made from sustainable materials?
We are committed to conscious fashion. Many of our collections feature recycled polyester, vegan leather, and ethically sourced rubber to reduce our environmental footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How should I care for my leather shoes?
To maintain the longevity of your footwear, we recommend using a damp cloth for cleaning and applying a quality leather conditioner every few months to prevent cracking.